What We Do

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TCSF provides off-the-shelf, software solutions -- and managed services -- designed for the good governance of outsourcing contracts and relationships. Our solutions are utilized by both consumers and vendors of outsourcing services, operating within multi-client and multi-vendor contexts.

TCSF provides off-the-shelf, software solutions -- and managed services -- designed for the good governance of outsourcing contracts and relationships.

In addition to being the fastest growing segment of the computer industry, outsourcing, is rapidly becoming a common business practice in human resources, engineering, legal services, accounting services and other business functions. The high demand, by consumers of outsourcing services, is inexorably driven by a desire for one or more of the following; cost savings, cost restructuring (fixed to variable), guaranteed quality levels, expanded knowledge, operational capability, risk and capacity management sharing.

Recent studies have demonstrated that the key to successful outsourcing engagements is good governance. Our clients turn to us to help take the pain out of governing outsourcing relationships, by utilizing one or more of our automated solutions and by engaging our managed services.

If you are interested in discussing our solutions and managed services in more detail please call or send us an email to request more information.

 

Contact Info:

Phone: 416-581-1084

Toll Free: 800-813-2577

Email: sales@tcsf.com

Managed Services

firefox TCSF's initial involvement on new outsourcing governance engagements typically begins with a contract assessment/gap analysis. During this phase we study the outsourcing agreement and any changes to it. We identify such things as the global rules, the billing rules, client account structures, pricing structures, the state of inventory and service based data, implementation and security requirements. We also compare the requirements of the new contract against the features and functions of our off-the-shelf solutions.

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Who We Are

firefox We called ourselves "The Client Server Factory," when we opened the doors in 1992, because all the good names such as "Microsoft" and "The Rolling Stones" were taken. Latin lesson: "Factory" derives from "factor," meaning "to make" or "to do." As we basically "make" enterprise software solutions, that "do" the things our clients need them to, the name fits.

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